Baker Customer Service Team 

At Baker, every unit comes backed by a team of leading experts who thrive on problem solving for customers, offer industry-leading training and support, and place the protection of people, products and environment above all else. From biohazard safety cabinets to laminar flow hoods, customer service representatives are available to discuss any details regarding product features and have the resources to help you determine the right product for your needs.

Technical Support  is available to answer specific questions about our products or any technical issues that arise after a Baker product has been installed at your location. For further online support, view our extensive list of frequently asked questions and warranty information.

Customer Service Department 1-800-992-2537

This e-mail address is being protected from spambots. You need JavaScript enabled to view it Customer Service Manager Ext. 236
This e-mail address is being protected from spambots. You need JavaScript enabled to view it Customer Service Supervisor Ext. 320
This e-mail address is being protected from spambots. You need JavaScript enabled to view it Customer Service Ext. 256
This e-mail address is being protected from spambots. You need JavaScript enabled to view it Customer Service Ext. 278
This e-mail address is being protected from spambots. You need JavaScript enabled to view it Contract Administration Ext. 261
This e-mail address is being protected from spambots. You need JavaScript enabled to view it Customer Service Ext. 253
This e-mail address is being protected from spambots. You need JavaScript enabled to view it Administrative Assistant / Switchboard  
This e-mail address is being protected from spambots. You need JavaScript enabled to view it International Sales / Customer Service Ext. 311
This e-mail address is being protected from spambots. You need JavaScript enabled to view it Traffic Coordinator Ext. 231
This e-mail address is being protected from spambots. You need JavaScript enabled to view it Customer Service Ext. 230

 

Technical Service Department 1-800-992-2537

This e-mail address is being protected from spambots. You need JavaScript enabled to view it Tehnical Service Supervisor Ext. 334
This e-mail address is being protected from spambots. You need JavaScript enabled to view it Technical Service Ext. 291

 

Contract Administration

Our customer support department also includes a contract administration specialist to assist contractors, laboratory designers, government organizations, universities, and others in the bid/contract process. Our experienced, knowledgeable staff is available to submit bids on your large contract jobs and provide you with detailed product specification information and drawings. We also continue to follow the order after the sale, ensuring that our products meet the terms of the contract and that the order is delivered to your facility on schedule. Contact our customer service department today for more information.