Baker Customer Service Team – Technical Information, Warranties & Specifications
At Baker, every unit comes backed by a team of leading experts who thrive on problem solving for customers, offer industry-leading training and support, and place the protection of people, products and environment above all else. From biohazard safety cabinets to laminar flow hoods, customer service representatives are available to discuss any details regarding product features and have the resources to help you determine the right product for your needs.
Technical Support is available to answer specific questions about our products or any technical issues that arise after a Baker product has been installed at your location. For further online support, view our extensive list of frequently asked questions and warranty information (link to 5.1A)
Customer Service Department 1-800-992-2537
| Pat Robbins | Customer Service | Ext. 370 |
| Patricia Trimble | Customer Service | Ext. 311 |
| Katie Lemay | Customer Service | Ext. 256 |
| Melissa Roy | Customer Service | Ext. 253 |
| Cindy Loeschwitz | International Sales/ Customer Service |
Ext. 278 |
| Maryanne Martin | Contract Administration | Ext. 261 |
| Ken Wakefield | Traffic Coordinator | Ext. 231 |
| Gina Sharpe | Administrative Assistant Switchboard | |
| Tony McGrath | Customer Service Manager | Ext. 236 |
Contract Administration
Our customer support department also includes a contract administration specialist to assist contractors, laboratory designers, government organizations, universities, and others in the bid/contract process. Our experienced, knowledgeable staff is available to submit bids on your large contract jobs and provide you with detailed product specification information and drawings. We also continue to follow the order after the sale, ensuring that our products meet the terms of the contract and that the order is delivered to your facility on schedule. Contact our customer service department today for more information.
